Privacy
Your data, treated conservatively.
SURGO is a personal, sensitive product, so we default to caution: we collect what's needed to coach you, keep it private, and make it easy to export or delete. This page explains what that means in practice.
What happens to my voice recordings?
Voice recordings are private to your account, kept only for a short retention window, and are deletable at any time. You can also choose to keep only the transcript and metrics rather than the audio.
Who can see my conversations with the coach?
Your coach conversations are yours. They are used to personalize your coaching, and you can export or permanently delete them whenever you want. We never sell your data or share it for advertising.
Where does the AI run?
All AI processing runs server-side. Your data is sent to our AI providers only to generate your responses and analysis; API keys and models are never exposed to the browser, and providers are bound by their data-processing terms.
How do I export or delete everything?
You can request a full export of your data or erase your account and its contents from Settings. Deletion removes your conversations, voice sessions, and progress history.
Is SURGO therapy or medical care?
No. SURGO is a confidence-coaching tool, not therapy or medical treatment. In a crisis it points you to professional resources rather than coaching you — and we treat any such signals with care, not as marketing data.
Questions about your data? Contact us and we’ll help. This page is a plain-language summary, not a substitute for the full legal policy published at launch.
Last updated July 6, 2026