Presence & body language
Plant both feet on your next call
Sit back in your chair and put both feet flat on the floor while you talk. Feeling grounded is a small way to let yourself take up the space you're allowed to have.
Easy~3 minBuilds action
Why this small step builds confidence
Both feet flat on the floor gives you a grounded base to speak from, a small physical anchor that keeps you steadier as you talk.
Track this in SURGO
Confidence is built by doing, not reading. In SURGO this becomes a real rep that feeds your Confidence Index — do it, mark how it went, and watch the number move from what you actually did.