Glossary
Confidence Index
What is the Confidence Index?
The Confidence Index is a 0–100 score SURGO computes from your real activity — daily focuses, real-world challenges, and voice sessions — starting from a baseline set by your assessment. It rises as you do the work and is designed to reflect earned progress, not a counter that inflates on its own.
How is the Confidence Index calculated?
Each contributing action adds a weighted, diminishing amount, so the score climbs steadily and can't be gamed by repeating one thing. Gentle decay for long inactivity keeps it honest.
A weekly snapshot powers your progress chart, so you can see the trend over time rather than a single moment.
Turn understanding into measured confidence.
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Last updated July 14, 2026